Contact
Email Beaux Walton at hello@heybeaux.dev. Include your app build, device and iOS version, what happened and steps to reproduce it. Redact screenshots. Never send passwords or room invitation codes.
Plan for no signal
Import routes and PDF guides while connected and test opening them offline. Map backgrounds may need a connection. Keep an independent copy of essential course and emergency information. Exported PDFs are readable copies, not restorable backups of editable plans.
Planned stops and race-day times
Your target moving time excludes planned aid-station stops. Add those stops in Race planning to update your projected finish. Record actual arrivals and departures separately in Race day. These are estimates and manual observations, not GPS positions.
Local-only release
The free release has no online team rooms, cloud backup or in-app messaging. Share a readable race plan through PDF export. Delete local records in the app, or use iOS Delete App to remove its local data; Offload App retains data. For records shared through an earlier TestFlight build, contact us for help.
Safety
UltraEdge is a planning aid, not medical advice, emergency navigation or a rescue service. Follow official race rules and race-control instructions. For immediate danger, contact local emergency services or race control.